Terms & Conditions
Effective as of May 2025
Welcome to OTPJewellers. By accessing or using our website (https://otpjewelry.com/), purchasing products, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully before using our platform.
• These Terms and Conditions govern the sale of products and the use of our website. • OTPJewellers reserves the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the latest terms. • All users must be at least 18 years old or supervised by a parent/guardian to use this website or place an order.
• All products listed on the website are subject to availability. We reserve the right to discontinue any product at any time. • We make every effort to display product images, descriptions, and prices accurately. However, slight variations may occur due to lighting, screen differences, or handcrafted uniqueness. • Custom-made and personalized items are crafted to order and may have longer production and delivery timelines.
• All prices are listed in USD and include applicable U.S. sales tax (where required). • OTPJewellers reserves the right to adjust prices at any time, but confirmed orders will not be affected by price changes. • Accepted payment methods include all major credit/debit cards, PayPal, Klarna (where available), and bank transfers. • All transactions are secured through encrypted payment gateways. OTPJewellers does not store your payment information.
• After placing an order, you will receive an email confirmation with order details. This does not constitute acceptance of your order, which is confirmed once dispatched. • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity. • Shipping timelines are estimates only. OTPJewellers is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
• Our standard return policy allows returns within 14 days of delivery for eligible items. Returned items must be in original condition with packaging, certificates, and no signs of wear. • Custom-made, engraved, or personalized products are non-returnable, unless defective. • For full return details, please refer to our Delivery & Returns Policy.
• All content on this website — including images, logos, designs, text, product photography, and videos — is the property of OTPJewellers and is protected by copyright and intellectual property laws. • You may not reproduce, copy, sell, or exploit any portion of the website or its content without express written permission from OTPJewellers.
• We value your privacy. Personal data collected during checkout or account creation is handled securely and in compliance with GDPR and applicable privacy regulations. • For more information, please read our Privacy Policy at https://otpjewelry.com/privacy-policy/
OTPJewellers operates an SMS messaging program to communicate with customers who have opted in to receive text messages. By opting in, you agree to the following terms.
Program Description: OTP Jewelry sends SMS messages to customers who have provided express written consent. Types of SMS messages users will receive include alerts, promotions, order confirmations, shipping updates, appointment reminders, account notifications, and other service-related communications.
How to Opt Out: To stop receiving messages, reply STOP to any text message. You will be unsubscribed immediately and will receive no further SMS messages from OTPJewellers. You may re-subscribe at any time by opting in again through our website.
How to Get Help: Reply HELP to any message for assistance, or contact us directly at support@otpjewellers.com or 786-554-6380.
Message and Data Rates: Message and data rates may apply. Check with your carrier for details. Message frequency may vary based on your preferences and activity.
Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages. OTPJewellers is not responsible for any delays or failures in SMS delivery caused by your mobile carrier or network conditions.
Age Restriction: You must be 18 years of age or older to opt in to our SMS messaging program.
Privacy: Your phone number and SMS opt-in consent will not be sold, rented, or shared with third parties for marketing purposes. For full details, please review our Privacy Policy at https://otpjewelry.com/privacy-policy/
• OTPJewellers shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or purchase of our products. • In any case, our liability shall not exceed the amount paid for the product in question.
• All OTPJewellers pieces come with a warranty period of 12 months against manufacturing defects. • This warranty does not cover wear and tear, misuse, damage caused by accidents, or unauthorized alterations. • Watches sold may be covered by the original manufacturer’s warranty (where applicable).
• These Terms & Conditions are governed by and interpreted under the laws of the State of Florida, USA. • Any disputes arising will be handled in the courts of competent jurisdiction in Miami, Florida.
If you have any questions about these Terms & Conditions, please contact us at:
OTPJewellers Email: support@otpjewellers.com Phone: 786-554-6380 Business Address: 101 NE 1st Avenue, Miami, FL 33132, USA
The 4 exact phrases GHL is looking for are now in Section 8:
101 NE 1st Ave,
Miami,
FL 33132
Store Hours
Mon–Thu: 10:30 AM – 6 PM
Fri: 10:30 AM – 5 PM
Sat–Sun: Closed
Phone:
(786) 554-6380
